Thank you for shopping with Kishore Motiwala. We strive to provide high-quality products and a smooth shopping experience. Please read our refund and cancellation policy carefully.

1. Order Cancellation

• You can cancel your order within 24 hours of placing it.
• Once the order is processed or shipped, cancellation may not be possible.
• To cancel an order, please contact us immediately.

2. Refund Policy

• Refunds are only applicable in case of:
  
  • Damaged product
  • Defective item
  • Wrong product delivered
• You must inform us within 48 hours of delivery.
• Clear photos or videos may be required for verification.

3. Return Conditions

To be eligible for a return:

• Product must be unused and in original condition
• All tags, packaging, and invoice must be intact

4. Non-Refundable Items

Refunds will not be applicable for:

• Customized or personalized products
• Products damaged due to misuse
• Items returned without prior approval

5. Refund Process

• Once your return is approved, the refund will be processed within 5–7 business days
• The amount will be credited to the original payment method

6. Shipping Charges

• Shipping charges are non-refundable
• Return shipping cost may be borne by the customer (if applicable)

7. Contact Us

If you have any questions regarding refunds or cancellations, please contact us:

• 📧 Email: info@kishoremotiwala.com
• 📞 Phone: +91-9314508124
• 📍 Address: Johari Bazar, Jaipur, Rajasthan, India